Gupshup - Conversational tools for customer engagement - Gupshup

Build AI-powered chatbots to automate customer acquisition, marketing, commerce, and support to maximize customer lifetime value and reduce the cost of service

Gupshup - Conversational tools for customer engagement - Gupshup

Introduction

What is Gupshup?

Gupshup is a conversational engagement platform that empowers businesses to engage meaningfully with customers across commerce, marketing, and support use-cases on 30+ channels.

How can I use Gupshup for customer engagement?

Gupshup provides a range of tools and services that enable businesses to converse with customers across the customer lifecycle, including conversational marketing, commerce, and support. With Gupshup, businesses can acquire, engage, convert, and support customers using the next-gen Conversational AI, CRM, CTX, and CX tools, in one unified platform.

What are the key features of Gupshup?

Gupshup offers a range of features, including Conversational AI, Campaign Manager, Bot Studio, Agent Assist, and Integrations. These features enable businesses to craft custom conversational journeys, empower agents to do more, and drive AI-powered customer engagement.

What are the benefits of using Gupshup?

The benefits of using Gupshup include acquiring, engaging, converting, and supporting customers using the next-gen Conversational AI, CRM, CTX, and CX tools, in one unified platform. Additionally, Gupshup provides a range of industry-specific solutions, including BFSI, Retail, Food & Beverage, Education, Healthcare, Travel, and more.

What is the pricing of Gupshup?

Gupshup offers customized pricing plans for businesses. To learn more about Gupshup's pricing, please contact their sales team.

Will my information be used for training data?

Gupshup values user privacy and does not use customer data for training purposes. If needed, customers can delete their account, and all their data will be removed as well.

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