AI-Powered Knowledge Base Software for Scalable Product Support

Create a knowledge base instantly for your customers and teams with Document360. Build FAQ, user guides, product documentation, standard operating procedures, and more.

AI-Powered Knowledge Base Software for Scalable Product Support

Introduction

What is Document360?

Document360 is an AI-powered knowledge base software that scales with your product. It provides a comprehensive solution to meet your business goals, including customer knowledge base, internal knowledge base, standard operating procedures, and more.

How can I use Document360?

Document360 offers a range of features to help you create, manage, and share knowledge bases. You can use it to build technical documentation, user manuals, tutorials, release notes, and more. It also provides advanced search, rich analytics, AI-powered suggestions, and workflows to streamline your documentation process.

Key Features of Document360

Core Product

  • Portal for editors, writers, and reviewers
  • Site for customers and employees
  • Widget for SaaS products and websites
  • API documentation for developers

Industry Leading Features

  • Analytics
  • Dashboard
  • Workflow
  • SEO
  • Integrations
  • Business Glossary
  • Ticket Deflector
  • Drive
  • Platform API
  • Health Check Metrics

Solutions

Document360 provides solutions for various use cases, including customer knowledge base, internal knowledge base, standard operating procedures, and more. It also offers solutions for different industries, such as SaaS, legal, healthcare, financial services, education, and IT & consulting.

Resources

Document360 offers a range of resources, including customer stories, podcast, webinars, blog, eBooks, guides, tutorials, product documentation, and migration request.

Pricing

Document360 offers simple and transparent pricing for all sizes. You can get started from $0 and explore all plans.

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